One of the fastest, simplest and most affordable ways of branching out as a retail business is to expand into the world of e-commerce. Operating out of the same premises and with little more than a simple e-commerce website, you suddenly find yourself able to reach out to an enormous audience over a much wider area.
However, actually succeeding with an e-commerce venture isn’t quite as easy as setting it up in the first place. Instead, preparation is paramount into order to ensure that once the new arm of your business goes live, you’re actually ready for it.
Here’s a quick look at a few tips that could help steer things in the right direction:
1 – A Strong Online Presence
First of all, try to remember that as you will be dealing with unprecedented competition from other online retailers, your website needs to look, feel and function flawlessly in every way. This means hiring the right team to oversee its design, choosing a quality web hosting package to ensure it runs smoothly and keeping it bot updated and optimised at all times. On the plus side, it’s not quite as costly or time-consuming as it may appear – it’s also a hugely beneficial business investment.
2 – Prepare Your Warehouse
You will need to think carefully about how and where you intend to store all the extra inventory you are going to need. Will you have a separate storage area specifically for e-commerce stock, or will it just be mixed in with your primary stock? Likewise, will you be focusing on a few key lines with your new online venture, or listing everything you sell in your standard store? Think about how to optimise and modify your current storage and picking solutions, in order to cope when demand for products increases.
3 – Prepare Inventory
On the subject of inventory, you’ll face the tricky balancing act of making sure you stock up on enough key items to make your online store viable, but at the same time not end up with too much stock on-hand. Only you know how well your products sell, which means it’s up to you to work out what you will need and how much of it. There will almost always be a great deal of trial and error involved,
4 – Market Like Mad
Never fall into the trap of assuming that your customers will find their way to your online store without being prompted. Instead, ensure that every customer that comes into your store is provided with the marketing materials and messages required to ensure they know where to go and why. In addition, you should think about other external marketing ventures too.
5 – Give It Time
Last but not least, even if any given retail store is successful, it can still take quite some time for an accompanying e-commerce venture to take off. There will almost always be delays and teething problems along the way – the most important tip of all therefore being not to give up. It’s a commitment that can be time-consuming and sometimes frustrating, but one that can only pay dividends if you are willing to stick with it for as long as it takes.